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| Managed Services |
“The use of a managed service has removed a considerable headache from our day-to-day operations and helped us to improve profitability.'” – John Lewis
More and more organisations are opting to outsource both IT and networking services so they can concentrate on achieving their commercial goals. Indeed, a survey carried out by the National Outsourcing Association revealed that 72% of companies believe outsourcing to be a top priority for IT directors with 75% believing it to be essential if they are to compete globally. A further survey showed that more than a quarter of retail IT decision makers say that access to skills lacking in-house is a main motive for outsourcing, with 19% saying that faster development timeframes were the key advantage.
To address these needs, The Logic Group provides a range of resilient and cost-effective outsourced services that manage transaction processing, IP networking and loyalty schemes on behalf of clients, significantly reducing the need for extensive investment in infrastructure, staff, training and equipment and providing access to the group's specialist expertise.
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Our Managed Transaction Service performs card validation, authorisation, settlement and fraud management, using our industry-leading solutions and expertise on behalf of the retailer. The Logic Group has the skills and expertise necessary to spot and react to trends across a wide range of retail sectors, transaction types and international boundaries. Rather than having to develop or build new IT infrastructures, retailers can take advantage of both The Logic Group’s existing IT systems and its strong bank relationships to roll out new services much more quickly and easily. Contracting the running of these specialist applications to the Logic Group allows clients to focus on running their core business. |
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With the company’s Managed Network Services, retailers are able to upgrade to secure IP network systems, removing the cost of operating, administering and maintaining legacy X.25 switches and lines. Modern IP networking offers well-proven, ubiquitous, cost-effective and secure services that are better geared to the demands of today's payment systems. No capital outlay is required to obtain a state of the art IP infrastructure. The Logic Group removes previous bank constraints for transaction processing at the same time as providing a modern platform to allow new value added applications to be introduced. |
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Managed Loyalty Services perform a one-stop-shop option for companies looking to introduce a loyalty card programme. We offer such services as database management on behalf of clients, as well as a range of outsourced services, such as data analysis, marketing campaign management, consumer helplines and loyalty programme design. These specialist services help clients retain existing customers and lead to increased sales through greater customer insight. |
Around 200 million loyalty and payment card transactions are currently processed by the company every year, (with peaks in excess of 500,000 in a day) taking transactions from 23 countries across four continents, with volumes significantly in excess of the total number of transactions processed within many of these countries across the same period. Loyalty card schemes are managed for over 25 million subscribers, with over five million subscriber communications per annum.
| To view the Managed Transaction Services Brochure click here.. |
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| To view the X.25 Replacement Service Product Sheet click here.. |
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| To view the Managed Transaction Services Product Sheet click here.. |
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| To view the Managed Loyalty Services Product Sheet click here.. |
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| To view the Managed Network Services Product Sheet click here.. |
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